U.S. Correspondent

Update: NetSuite goes global with OneWorld module

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Apr 17, 20084 mins

NetSuite aims to take on SAP and Microsoft with OneWorld add-on module for its hosted ERP software

NetSuite is set to announce NetSuite OneWorld on Thursday. It says the add-on module for its hosted ERP (enterprise resource planning) software can help multinational businesses manage and reconcile their financial activities in real time.

The software can “roll up” financial transactions to the regional and worldwide level, while employing the appropriate currency rates in a given region, according to NetSuite.

For example, a sales employee in Germany would work with and enter figures in euro, but a regional manager based in the U.K. could see that transaction reflected in pounds, the company said. Currency rates get updated automatically, according to NetSuite.

Similar scenarios can be applied to e-commerce Web sites. Multiple company subsidiaries could have their own site, employing various pricing, localized tax and currency factors, through a single OneWorld account, NetSuite said.

NetSuite is also promoting the module’s ability to provide real-time analytics into business operations. Data can be viewed and explored through a series of dashboards tailored for specific jobs, such as financial officers or salespeople.

Overall, the module “really extends this from being an accounting tool to a management tool,” said C. Sean Rollings, vice president of product and industries marketing at NetSuite.

The release also seems to be a battle cry for NetSuite — which recently conducted a successful IPO (initial public offering) — judging by a prepared statement from company CEO Zach Nelson.

“With NetSuite OneWorld, we are really taking on SAP and Microsoft GP Dynamics,” it states in part.

An industry observer characterized the announcement as “powerful stuff” overall.

Most mid-sized companies today are looking at international growth opportunities but may be concerned about the cost and complexity of expansion, according to Ray Wang, an analyst with Forrester Research. “What NetSuite has done is make that possible for any size business,” he said.

While global financial consolidation is a common feature in higher-end ERP systems, having it provides a good calling card for NetSuite as competition for its target midmarket customers tightens up, Wang said. “This is like one of those blue-chip capabilities you need to have.”

A NetSuite customer who has been beta testing OneWorld said it has indeed provided some of the efficiencies NetSuite claims.

“Previously we had to do our [financial] consolidation in Excel, because we had three different instances of their software running,” said Tod Harmon, CFO of Six Apart, the parent company to a number of popular blogging services, including TypePad. “Even when you’re consolidating in Excel, you can’t do it at the account transaction level like we do now.”

However, Harmon added that he’d like NetSuite to beef up the module’s reporting capabilities.

OneWorld is available now as an add-on to the main NetSuite platform for $1,999 per month.

China Martens, senior software analyst with The 451 Group, said via e-mail that this pricing level “looks a little on the expensive side when stacked up against the $499 a customer pays per month for the NetSuite product and the $99 per user monthly charge. As the SaaS model takes hold, customers are being a lot more cost-sensitive, particularly when it comes to add-ons.”

“That said, if one or more OneWorld users can publicly share experiences where using the module has helped them quickly respond to and successfully resolve issues at far-flung subsidiaries, NetSuite could have struck upon a key differentiator for its on-demand software,” she added.

While the module should be enticing to some buyers, it has certain limitations, according to Martens. “In terms of attracting new customers, we see the optional add-on module as particularly useful to mid-market companies with fairly new international operations, since OneWorld can’t easily be applied to historical data unless you’re already a NetSuite customer.”

However, she echoed Wang in saying the timing of NetSuite’s announcement is sound: “With both Microsoft and SAP poised to fully deliver their mid-market software-as-a-service (SaaS) apps, the more noise an established on-demand pure-play like NetSuite can make now, the better.”