Eric Knorr
Contributing writer

2008 InfoWorld CTO 25: Jon Williams, Kaplan Test Prep and Admissions

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Jun 2, 20082 mins

A switch to open source helped reduce overall costs but required a fundamental change in culture

Jon Williams is a social animal. As the lively and loquacious co-founder of the New York CTO Club, he has helped assemble one of the most successful professional organizations of its kind in the nation. Those same people skills helped him accomplish his goals as CTO of Kaplan Test Prep and Admissions, a provider of educational and career services.

[ Discover what insights you can take advantage of from the other 2008 InfoWorld CTO 25 winners. ]

One of Williams’ biggest challenges was a culture of “build vs. buy.” The 85-person tech team was accustomed to creating its own solutions in isolation, whereas open source demands collaboration and community. Williams was able to “break them out of their mold and start sharing outside of Kaplan. Open source got them to see the value in networking.”

An amalgam of e-commerce, content, and courseware, Kaplan Test Prep and Admissions maintains a sprawling, high-traffic site. Williams’ career at Kaplan peaked in November 2007, when he relaunched the business’s core engine, Kaptest.com, using a phalanx of open source technologies, including the Alfresco content management system, the JBoss application server, and several JBoss app dev frameworks such as Seam, Hibernate, and jBPM. The result was a vast improvement in usability and a 26-fold performance increase. The project earned Jon and his team an Innovator of the Year award from JBoss.

According to Williams, however, that career high plays second fiddle to co-founding the New York CTO Club in 2000 and presiding, along with co-chairmen Igor Shindel and Mark Mathias, over its growth. The reason? “Without fail, each of the 80 members says that it has made an impact on their careers.”

Just a few weeks ago, after four years as CTO at Kaplan Test Prep and Admissions, Williams became CTO of iVillage, a leading women’s content site and division of NBC Universal. “My management style continues to evolve as more and more collaborative,” he says. “I try now to teach as much as lead…to teach by sharing my experiences.”

Eric Knorr

Eric Knorr is a freelance writer, editor, and content strategist. Previously he was the Editor in Chief of Foundry’s enterprise websites: CIO, Computerworld, CSO, InfoWorld, and Network World. A technology journalist since the start of the PC era, he has developed content to serve the needs of IT professionals since the turn of the 21st century. He is the former Editor of PC World magazine, the creator of the best-selling The PC Bible, a founding editor of CNET, and the author of hundreds of articles to inform and support IT leaders and those who build, evaluate, and sustain technology for business. Eric has received Neal, ASBPE, and Computer Press Awards for journalistic excellence. He graduated from the University of Wisconsin, Madison with a BA in English.

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