Eric Knorr
Contributing writer

InfoWorld CTO 25: Scott Metzger

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Jun 5, 20061 min

CTO, TrueCredit

Scott Metzger, CTO of TrueCredit, calls his early days at the company a “trial by fire.” In typical startup fashion, “many promises were being made that couldn’t be kept. I showed up with a gun to my head on Day One.”

Drawing on his experience leading Web app dev for MCI, IBM, Apple, and Intel, Metzger established a rational development process, and then took a deep dive into TrueCredit’s business agenda. Agility turned out to be job one, so a broad array of consumer credit products and services could be launched quickly.

Metzger’s technology answer was a homegrown, Java-based SOA deployed in 2001, which Metzger gradually migrated to commercial products from BEA and others. IT can now deliver new products every 30 to 60 days and respond rapidly to new compliance demands.

But the secret to IT success, says Metzger, lies in real comprehension of business goals. “It’s amazing the value that you get by just engaging whoever the business sponsor is and understanding the business. No technology is going to do that for you.”

Eric Knorr

Eric Knorr is a freelance writer, editor, and content strategist. Previously he was the Editor in Chief of Foundry’s enterprise websites: CIO, Computerworld, CSO, InfoWorld, and Network World. A technology journalist since the start of the PC era, he has developed content to serve the needs of IT professionals since the turn of the 21st century. He is the former Editor of PC World magazine, the creator of the best-selling The PC Bible, a founding editor of CNET, and the author of hundreds of articles to inform and support IT leaders and those who build, evaluate, and sustain technology for business. Eric has received Neal, ASBPE, and Computer Press Awards for journalistic excellence. He graduated from the University of Wisconsin, Madison with a BA in English.

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