Eric Knorr
Contributing writer

InfoWorld CTO 25: Suzanne Peck

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Jun 5, 20061 min

CTO, District of Columbia

Suzanne Peck signed on as CTO for Washington, D.C., in summer 1998. At the time, the city had a crazy quilt of 370 obsolete systems and no Y2K program in place. “We had 8,000 rotary telephones, no wide area network, and several e-mail systems, the most sophisticated of which would pass maybe 200 messages per day,” she recalls.

But Peck, who held IT leadership positions in various Fortune 500 companies during a 25-year period, was undaunted. Not only did she nail the Y2K deadline, she rebuilt D.C.’s IT — hiring sharp people with corporate experience, outsourcing at a strategic level, lighting up a dark fiber optic network with VoIP, and replacing eight “awful” IT facilities with two mirrored IBM z-class mainframe datacenters.

Ultimately, Peck also opted for an SOA that would integrate and leverage legacy systems. From that grew a business intelligence layer called the DCStat program, which provides unprecedented visibility: Simply gathering timely and accurate information about criminal activity in the worst 14 hotspots in the city has helped reduce crime in those areas by 23 percent. Peck, who joined the D.C. government to make a difference, is living up to that expectation.

Eric Knorr

Eric Knorr is a freelance writer, editor, and content strategist. Previously he was the Editor in Chief of Foundry’s enterprise websites: CIO, Computerworld, CSO, InfoWorld, and Network World. A technology journalist since the start of the PC era, he has developed content to serve the needs of IT professionals since the turn of the 21st century. He is the former Editor of PC World magazine, the creator of the best-selling The PC Bible, a founding editor of CNET, and the author of hundreds of articles to inform and support IT leaders and those who build, evaluate, and sustain technology for business. Eric has received Neal, ASBPE, and Computer Press Awards for journalistic excellence. He graduated from the University of Wisconsin, Madison with a BA in English.

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