nancy_gohring
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AT&T to replace Cingular brand Monday

news
Jan 12, 20072 mins

New advertising campaign will replace the Cingular brand with AT&T's own brand

The Cingular name will start to disappear on Monday, when the AT&T brand will once again describe a mobile offering in the U.S.

AT&T Inc. will launch a new advertising campaign to replace the Cingular brand with its own, the company announced Friday. The campaign starts on Monday and will initially feature a transitional graphic that includes elements of both the AT&T and Cingular logos.

As a result of a series of mergers and acquisitions, the AT&T brand on a wireless service was recently killed off, only to now be revived.

AT&T Wireless was once an independent company that had been spun off from AT&T Corp. Cingular Wireless bought the wireless operator and eliminated the AT&T Wireless brand. Then SBC, one of the owners of Cingular, bought AT&T, adopting the AT&T brand for its landline services. More recently, AT&T bought BellSouth, the other owner of Cingular, spurring the switch back to the AT&T brand for the wireless service.

Now that AT&T is the parent company of several telecommunications brands, it is consolidating the branding under the AT&T name as a way of cutting costs. AT&T estimates that 20 percent of the operating expenses it expects to save though the merger with BellSouth will come from consolidating advertising.

Although well-known, the AT&T brand has been tarnished a bit since Cingular’s acquisition of AT&T Wireless. A class action lawsuit claims that Cingular intentionally allowed the AT&T Wireless network to degrade as a way to encourage customers to switch to the Cingular network. Cingular then charged customers early termination fees to cancel their AT&T Wireless accounts, as well as other fees for setting up new contracts with Cingular, the suit alleges.

Throughout this year, the 2,000 Cingular stores and kiosks will get new AT&T signs. The company will use the co-branded graphic until customers become aware that Cingular is now AT&T. AT&T did not say how long that might take.

nancy_gohring

Nancy Gohring is a freelance journalist who started writing about mobile phones just in time to cover the transition to digital. She's written about PCs from Hanover, cellular networks from Singapore, wireless standards from Cyprus, cloud computing from Seattle and just about any technology subject you can think of from Las Vegas. Her work has appeared in the New York Times, Computerworld, Wired, the Seattle Times and other well-respected publications.

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