Nortel hopes to sign up more customers in India’s booming telecommunications market Nortel Networks has set up a network management center in Delhi, India to service its customers worldwide.The center is to provide network management, technology transformation, and hosted application services for multivendor, multitechnology telecommunications networks serving both local and multinational companies, Nortel said Monday.Nortel already runs similar centers in London and Raleigh, North Carolina. The company’s decision to locate a center in India was based on the easy availability of low cost talent in India, said Ravi Chauhan, Nortel’s managing director for India. Having a center in India will also enable Nortel to better offer round-the-clock support to global customers, he added. India’s telecommunications market is also booming, as over 6 million new mobile phone subscribers are being added each month. One of India’s leading service providers, Bharti Airtel already uses hosted contact center services and an interactive voice response (IVR) technology from Nortel to provide customers with a virtual, multilingual storefront for ordering new services and completing routine transactions. Nortel hopes to sign up more customers in India soon, Chauhan said.A number of telecommunications companies including Nokia have set up network operations centers in India. Technology Industry