New IBM app management services facility in Hyderabad may employ up to 1,000 by year end IBM has set up a global delivery center (GDC) in Hyderabad in south India that will offer application management services to its customers worldwide.The center may have up to 1,000 staff by the end of this year, depending on customer demand, said Varsha Chainani, a spokeswoman at IBM India.This is the fifth GDC run by IBM Global Services in India. The others are in Kolkata, Bangalore, Gurgaon, and Pune, and also focus on offering application management services, Chainani said. The new facility in Hyderabad was formally inaugurated Tuesday.IBM is also building the capability in India to offer infrastructure services such as facilities management, hosting service, and network management, according to a source close to the company. These services will however not be offered from the current GDCs but from separate operations created for this purpose, said the source.A number of multinational software and services companies, including Accenture of Bermuda, and Electronic Data Systems (EDS) of Plano, Texas, have set up centers in India for the offshore delivery of services to their customers worldwide. IBM’s integrated global delivery network, consisting of 22 service centers worldwide, enables it to offer a variety of services to its clients from any of these locations, depending on the competency and the skill sets available at each of these locations, according to the spokeswoman.IBM, of Armonk, New York, currently employs about 23,000 staff in India, but the company does not break out the number of staff engaged in the offshore delivery of services to customers worldwide.The company acquired last year Daksh eService, a BPO (business process outsourcing) company in Gurgaon near Delhi. IBM Daksh runs centers in Delhi, Bangalore, and Mumbai, and also an operation in Manila in the Philippines. Besides offering BPO services, IBM Daksh also offers business transformation services which include consultation to clients on transforming and optimizing their processes, Chainani said. Software DevelopmentTechnology IndustryCloud ComputingManaged Cloud Services