Grant Gross
Senior Writer

Microsoft still working on technical docs

news
Oct 20, 20052 mins

Committee working with Microsoft as part of antitrust settlement has IDed 550 problems with communications protocols

About 350 problems with Microsoft’s technical documentation remained at the end of September, after a judge ordered the software company to share its proprietary communications protocols as part of an antitrust settlement in late 2002, according to a status report released Thursday.

A technical committee assigned to work with Microsoft has identified 550 problems with the protocols’ technical documentation since a new documentation project began in March, said the report, part of U.S. District Judge Colleen Kollar-Kotelly’s ongoing monitoring of Microsoft. Kollar-Kotelly approved an antitrust settlement between U.S. Department of Justice and Microsoft in November 2002.

Microsoft was required to share its communication protocols with other software vendors as part of Kollar-Kotelly’s wide-ranging antitrust settlement. To date, 23 companies have licensed Microsoft’s protocols, with no additional licensees since June. Twelve of those licensees are shipping products using Microsoft’s protocols, an increase of three companies since then.

The technical committee and Microsoft have established service-level goals for fixing the technical documentation, and Microsoft has met those goals 100 percent of the time since the goals were established in mid-July, the report said. Under the goals, Microsoft has agreed to fix high-priority problems within seven days, medium-priority problems within 17 days and low-priority problems 32 days.

About four-fifths of the problems remaining at the end of September were classified as medium priority, with most of the remaining 350 problems in various stages of research by Microsoft or the technical committee, the report said. The technical committee expects this documentation project to be completed by July.

Grant Gross

Grant Gross, a senior writer at CIO, is a long-time IT journalist who has focused on AI, enterprise technology, and tech policy. He previously served as Washington, D.C., correspondent and later senior editor at IDG News Service. Earlier in his career, he was managing editor at Linux.com and news editor at tech careers site Techies.com. As a tech policy expert, he has appeared on C-SPAN and the giant NTN24 Spanish-language cable news network. In the distant past, he worked as a reporter and editor at newspapers in Minnesota and the Dakotas. A finalist for Best Range of Work by a Single Author for both the Eddie Awards and the Neal Awards, Grant was recently recognized with an ASBPE Regional Silver award for his article “Agentic AI: Decisive, operational AI arrives in business.”

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