Serdar Yegulalp
Senior Writer

New Relic puts a BI twist on app monitoring

news analysis
Nov 13, 20152 mins

New Relic's app monitoring services grow with expanded event histories, geographic analytics, and support for MongoDB

New Relic released new features for its enterprise application monitoring tools yesterday that make deriving insights from application behaviors more like a business analytics system.

With New Relic’s Software Analytics Cloud, behavioral data could be harvested from apps, then stored and processed for reporting from a cloud-based service. Reports could also be generated by way of NRQL, a SQL-like query language. But New Relic is expanding its arsenal by emulating conventional business analytics suites and adding app-development spin. 

Take geographic data, for instance. Data harvested from apps can be collated and explored by geolocation — “country, state, city, or ZIP code,” according to New Relic — so that specific behaviors of the analyzed program can be improved depending on regional behaviors. (Example: Would it help to reorganize the UI for regions where right-to-left text is the standard?)

new relic browser geo analytics New Relic

Geographic analytics for New Relic allow insights into app behaviors to be crunched by locale, such as the popularity of a given app’s functionality in a particular geographic location.

There’s also a visual explorer that drills into data without needing to know any query language. It’s similar to the functionality of other BI tools: Tableau has its own interactive data visualization system; contender Qlik offers a similar drag-and-drop data explorer; and Salesforce has its Lightning UI.

Other changes are keep New Relic current with recent trends, such as support for MongoDB and new APIs intended to be used by devops teams.

New Relic wants to offer features that can’t be matched either by the commercial competition or by open source solutions in terms of speed and scale. Now the company is trying to add the ease-of-discovery and quickest-path-to-insight options found in more conventional line-of-business BI tools, as apps become a major monetization method for businesses.

That said, New Relic is also keeping an eye on further monetizing the service. By default, customers can peruse up to eight days of data from a given application’s history, instead of only one. If a customer needs a longer history, that’s a cost-plus item.

Serdar Yegulalp

Serdar Yegulalp is a senior writer at InfoWorld. A veteran technology journalist, Serdar has been writing about computers, operating systems, databases, programming, and other information technology topics for 30 years. Before joining InfoWorld in 2013, Serdar wrote for Windows Magazine, InformationWeek, Byte, and a slew of other publications. At InfoWorld, Serdar has covered software development, devops, containerization, machine learning, and artificial intelligence, winning several B2B journalism awards including a 2024 Neal Award and a 2025 Azbee Award for best instructional content and best how-to article, respectively. He currently focuses on software development tools and technologies and major programming languages including Python, Rust, Go, Zig, and Wasm. Tune into his weekly Dev with Serdar videos for programming tips and techniques and close looks at programming libraries and tools.

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