Grant Gross
Senior Writer

U.S. bans Samsung Galaxy Note 7 from all flights

news
Oct 17, 20162 mins

Passengers who evade the ban face criminal prosecution

The U.S. government has issued an emergency ban of Samsung’s exploding Galaxy Note 7 devices from all airline flights, urging users to take advantage of the company’s exchange and refund offers.

Owners of Galaxy Note 7s may not transport the devices on their person, in carry-on baggage, or in checked luggage, Department of Transportation and the Federal Aviation Administration said. The smartphones also cannot be shipped as air cargo under the ban, which went into effect Saturday at noon Eastern Time.

Passengers who attempt to evade the ban by packing their phone in checked luggage are “increasing the risk of a catastrophic incident,” the agencies said in a press release. Anyone violating the ban could face criminal prosecution and fines.

Samsung said it is cooperating with the ban. The company is working with airlines to communicate the ban, a spokeswoman said by email. “Any Galaxy Note 7 owner should visit their carrier and retail store to participate in the U.S. Note 7 refund and exchange program now,” she added by email. “We realize this is an inconvenience, but your safety has to remain our top priority.”

Samsung started selling the phone in the United States in August, and users almost immediately reported exploding devices. In early September, the FAA advised owners not to turn on or charge their devices on flights.

Samsung has twice recalled the devices, but some replaced phones have caught fire as well. The company stopped selling the phone earlier last week. Some owners have hung onto their devices, however.

“The fire hazard with the original Note 7 and with the replacement Note 7 is simply too great for anyone to risk it and not respond to this official recall,” Elliot Kaye, chairman of the Consumer Product Safety Commission, said in a press release. “I would like to remind consumers once again to take advantage of the remedies offered, including a full refund.  It’s the right thing to do and the safest thing to do.”

Grant Gross

Grant Gross, a senior writer at CIO, is a long-time IT journalist who has focused on AI, enterprise technology, and tech policy. He previously served as Washington, D.C., correspondent and later senior editor at IDG News Service. Earlier in his career, he was managing editor at Linux.com and news editor at tech careers site Techies.com. As a tech policy expert, he has appeared on C-SPAN and the giant NTN24 Spanish-language cable news network. In the distant past, he worked as a reporter and editor at newspapers in Minnesota and the Dakotas. A finalist for Best Range of Work by a Single Author for both the Eddie Awards and the Neal Awards, Grant was recently recognized with an ASBPE Regional Silver award for his article “Agentic AI: Decisive, operational AI arrives in business.”

More from this author