john_cox
Senior Editor

Apple: iOS 5 marked end of our Carrier IQ support

news
Dec 1, 20112 mins

Apple said it stopped supporting a controversial Carrier IQ software that is intended to collect smartphone performance data for carriers

Apple today issued a statement that it stopped supporting a controversial Carrier IQ software that is intended to collect smartphone performance data for carriers, but allegedly collects detailed personal information.

Apple had included the client software from Carrier IQ in earlier version of its iOS firmware for devices such as iPhones and iPads. But Apple dropped the code from iOS 5, the most recent version, according to the statement. Apple also said it has not collected any personal information.

MORE ON CARRIER IQ: Mobile privacy debate reignites over hidden smartphone app | AT&T, Sprint confirm use of Carrier IQ rootkit software on handsets

The company’s full statement: “We stopped supporting Carrier IQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages, or any other personal information for diagnostic data and have no plans to ever do so.”

John Cox covers wireless networking and mobile computing for Network World. Twitter: http://twitter.com/johnwcoxnwwEmail: john_cox@nww.comBlog RSS feed: http://www.networkworld.com/community/blog/2989/feed

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john_cox

I cover wireless networking and mobile computing, especially for the enterprise; topics include (and these are specific to wireless/mobile): security, network management, mobile device management, smartphones and tablets, mobile operating systems (iOS, Windows Phone, BlackBerry OS and BlackBerry 10), BYOD (bring your own device), Wi-Fi and wireless LANs (WLANs), mobile carrier services for enterprise/business customers, mobile applications including software development and HTML 5, mobile browsers, etc; primary beat companies are Apple, Microsoft for Windows Phone and tablet/mobile Windows 8, and RIM. Preferred contact mode: email.

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