Give iPad some credit for Apple’s brisk Mac sales

analysis
Jan 12, 20125 mins

HP still ranked at No. 1 in Q4 but saw PC shipments fall hard, partly due to fears over company's plans to dump PC business

PC sales for the fourth quarter of 2011 proved disappointing, with shipments falling by 1.4 percent year over year, according to preliminary figures from Gartner. Economic uncertainty and hard-drive shortages played roles in that dip but don’t fully explain away why HP’s PC sales were disproportionately disappointing for the quarter, whereas Apple’s were quite impressive. The answer may partially lie in the soaring interest in tablets and smartphones, along with general consumer confusion about Ultrabooks.

First, though, the numbers: Comparing Q4 of 2010 to Q4 of 2011, HP saw its global PC shipments drop by 16 percent and U.S. shipments by 26 percent. HP still held the No. 1 spots for both markets for the quarter, but by significantly smaller margins compared to one year ago. U.S. shipments of Macs for the quarter, meanwhile soared an impressive 20.7 percent, lifting Apple into the No. 3 spot in terms of market share among the top PC vendors in the nation. (Gartner did not include tablets of any kind in its figures, just desktop and mobile PCs.)

Some obvious factors contributed to HP’s unfortunate 2011 Q4 sales figures. For starters, the already-reeling company suffered a self-inflicted wound by announcing in August plans to dump its PC business — only to reverse course a month later after appointing a new CEO in Meg Whitman. That kind of maneuvering doesn’t inspire faith in any user or organization in the market for a PC — at least not one who prefers buying from a company that will offer support for the long haul.

Lenovo capitalized on HP’s foundering, and through aggressive pricing in both the professional and consumer markets enjoyed a 23 percent quarterly year-over-year growth in worldwide PC shipments. Lenovo now holds 14 percent of the market share, up from 11.3 percent. That put it just 2 percent shy of HP’s top-ranked market share for the quarter.

There’s also “the halo effect,” which has arguably helped boost Mac sales ever since the iPod caught on. The theory beyond the halo effect says, if customers fall in love with one of a company’s products they are more likely to purchase other products from the company. Following that logic, the iPod has helped boost Mac sales among consumers over the past few years. Combining the halo effect with the trend toward consumerization of IT means that consumers and professionals who are hungrily grabbing up iPhones and iPads are also gravitating toward Macs. Those also tend to be the folks who can more readily afford pricier Mac hardware, another factor boosting Apple PC sales the past holiday season.

Those factors contributed to U.S. Mac shipments growing from 1.7 million to 2.1 million, year over year, and help explain why Apple ended the quarter in the No. 3 market share spot. By comparison, at the end of Q4 2010, Apple was ranked No. 5 behind Toshiba and Acer.

HP, meanwhile, lost any potential halo effect it might have reaped; its badly botched bid for the tablet and smartphone market ultimately resulted in the company unloading WebOS on the open source community.

Additionally, HP and other PC makers didn’t see as much success as they might have hoped for in Ultrabook sales in Q4, according to Gartner. “Ultrabooks didn’t seem to draw consumers’ attention. Consumers had very little understanding and awareness of Ultrabooks, and only a small group of consumers was willing to pay the price premium for such models,” said Mikako Kitagawa, principal analyst at Gartner.

Ultrabooks have generated plenty of attention and hype at this year’s CES (Consumer Electronics Show), though whether consumers will ultimately bite remains to be seen.

As for the other PC vendors’ Q4 results for 2011:

  • Year over year, Dell shipped nearly 8 percent more PCs globally, though the company’s U.S. shipments dipped by 4.5 percent. The Texas-based hardware maker’s U.S. market share is 22.4 percent, 0.7 percent less than No. 1-ranked HP.
  • Asus gained some ground on HP in the global market despite generally weak consumer sales. According to Gartner, Asus’s shift from mini-notebooks to regular notebooks helped the company reap 20.5 percent growth year over year and end the quarter ranked No. 5 for market share by shipping 6.2 million PCs.
  • Acer lost significant ground, both in the United States and globally. The company shipped around 18 percent fewer machines globally, year over year, down from 12 million to 9.8 million. It holds the No. 4 slot for global market share. Acer shipped fewer units in the United States, dropping from 1.9 million to 1.7 million. Previously in third place in terms of U.S. market share, it’s now ranked No. 5.

All in all, Gartner’s preliminary figures reveal that HP’s global shipments for the entire year totaled 60.5 million, down 3.5 percent from 62.7 million in 2010. Lenovo’s global shipments for the year were 45.7 million, a 19.7 jump from the 38.2 million PCs the company shipped in 2010. Dell’s numbers were fairly consistent: It shipped 42.8 million machines in 2011 compared to 42.1 million in 2010. Acer’s annual PC shipments plummeted by 19.2 percent: 39.4 million for 2011 compared to 48.8 million for 2010. And Asus shipped 20.8 million PCs globally in 2011 versus 18.9 million in 2010, representing a 9.9 percent year-over-year increase.

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