Paul Krill
Editor at Large

VoiceObjects opens phone app server API

analysis
Oct 16, 20061 min

Looking to advance development of phone-based self-service applications, VoiceObjects this week is announcing that the API for its VoiceObjects Server is being opened up to the public. This move enables third-parties to create IDEs and other tools to use with VoiceObjects Server. This product is a Web services-enabled phone application server that lets enterprises and telecommunications carriers develop and mana

Looking to advance development of phone-based self-service applications, VoiceObjects this week is announcing that the API for its VoiceObjects Server is being opened up to the public.

This move enables third-parties to create IDEs and other tools to use with VoiceObjects Server. This product is a Web services-enabled phone application server that lets enterprises and telecommunications carriers develop and manage self-service applications for phones. VoiceXML is generated for development of personalized dialogs with each caller, leveraging information in CRM or other databases.

Additionally, VoiceObjects is making available VoiceObjects XDK, an XML development kit for building tools to work with VoiceObjects.

IDEs to support VoiceObjects via the API include SAP NetWeaver Visual Composer, Angel.com Site Builder, OpenMethods openVXML Studio and SpeechVillage SpeechDraw. Third-party tools supporting the phone application server feature the same benefits as the VoiceObjects Desktop tool for building voice-activated applications. These benefits include the abilities to develop personalized dialogs and prompt menus and perform online application maintenance with no downtime.

Other benefits include integration with other IT assets via Web services as well as analytics and reporting for dialog interaction and systems usage.

Paul Krill

Paul Krill is editor at large at InfoWorld. Paul has been covering computer technology as a news and feature reporter for more than 35 years, including 30 years at InfoWorld. He has specialized in coverage of software development tools and technologies since the 1990s, and he continues to lead InfoWorld’s news coverage of software development platforms including Java and .NET and programming languages including JavaScript, TypeScript, PHP, Python, Ruby, Rust, and Go. Long trusted as a reporter who prioritizes accuracy, integrity, and the best interests of readers, Paul is sought out by technology companies and industry organizations who want to reach InfoWorld’s audience of software developers and other information technology professionals. Paul has won a “Best Technology News Coverage” award from IDG.

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