Another idea that doesn't come from me ... Bob ... You have a letter from an IT pro who can't get managers to let him run their projects because his predecessors screwed up. You suggest that he hunker down fix what he can. True enough. But he needs to do more than generate a series of small successes. He also has to make sure that the organization knows about those successes. Turning around a department's bad re Another idea that doesn’t come from me …Bob …You have a letter from an IT pro who can’t get managers to let him run their projects because his predecessors screwed up. You suggest that he hunker down fix what he can. True enough. But he needs to do more than generate a series of small successes. He also has to make sure that the organization knows about those successes. Turning around a department’s bad reputation isn’t easy. He needs to make sure (in a non-obnoxious way) that managers of other departments know that his team is hitting triples and home runs. For example, he can send around memos that announce new features to company systems, pointing out its benefits, and offering training. Adding a line that thanks his team for their hard work, and thanks another department for their cooperation in designing the new feature, underscores the point that the effort was a success.Is this manipulative? Sure. But it’s for a good cause, both for his group and for the company.Alex Auerbach Bob’s Last WordAbsolutely. If a tree falls in the forest there’s bound to be a squirrel someplace that hears it. But if IT does a great job and nobody notices … well, nobody notices.Giving the IT staff and a business partner the credit is a very nice touch. In addition to being a good thing to do in general, it’s a great way to pat your own back without being obvious about it. – Bob ——– Technology Industry