Just a thought ... Get your programmers away from their desks. The only systems that get used are the ones that help end-users do their jobs better. "Management information" has to be a byproduct, or it will be nothing more than garbage in/garbage out. If every member of every project team watches how people actually work – and even better, do the work themselves for awhile – they’ll be in a position to create s Just a thought …Get your programmers away from their desks.The only systems that get used are the ones that help end-users do their jobs better. “Management information” has to be a byproduct, or it will be nothing more than garbage in/garbage out. If every member of every project team watches how people actually work – and even better, do the work themselves for awhile – they’ll be in a position to create systems that do exactly that. We already know that body language conveys half the information in a typical conversation, so why do we expect printed specifications to be sufficient information for developers?Think you can’t afford it? I’d bet it would cut the time needed to design a system by more than the effort you’ll invest. And as a fringe benefit, developers will have a deeper understanding, and greater personal investment in the business’ success.Not only that, but your developers will thank you for the experience – not a bad thing to think about during the holiday season (and the rest of the year as well). ——– Technology Industry