Contributor

CIOs: Your next hire might not be an IT pro

news
Feb 23, 20122 mins

Instead of looking purely at technologists, consider business people with tech knowledge as well

In 2012 a preferred IT candidate might be someone whose background is in business rather than technology and who has sought supplementary tech certifications. How can this be? As Forrester analyst Stephanie Moore recently stated: “To build technology solutions that drive the business, as opposed to just enable the business, technologists need to have more contextual understanding — so they understand, intuitively in some cases, what the business wants without the business having to specify it.” It’s tough to tailor a solution to your sales department’s needs, for example, if you don’t understand pipeline management.

In gathering data for my firm’s 2012 IT salary guide, we found demand for developers in cloud solutions rising substantially. Coincidentally, many of the certifications for these technologies are pursued by non-IT professionals — and some of these folks may wind up under your sphere of responsibility. However, it throws a wrench into the traditional functioning of an IT department. There’s a new set of jobs cropping up that fall under the CIO’s umbrella but are equal parts accounting, marketing, logistics, sales, etc. You can’t compare them to IT pros of the past, and perhaps won’t even call them “IT” — call them what you will, you’ll have to deal with them. 

What to expect…

You may see unfamiliar work styles injected into a department that may not welcome the change. Patrick Thibodeau recently interviewed organizational psychologist Billie Blair, who described IT managers as viewing “…the world in terms of ‘us against them’ and seeing others in an organization as pests or threats to their IT universe.”  Even if you take issue with this, you’ve got to admit that IT staffers don’t always mix well with the outside.

To continue reading, register here and become an Insider. You’ll get free access to premium content from CIO, Computerworld, CSO, InfoWorld, and Network World. See more Insider content or sign in.

In 2000, Eric Berridge co-founded Bluewolf, an IBM Company with the intent of re-defining software consulting.

Sixteen years later, Bluewolf is the longest standing professional services agency solely focused on the Salesforce platform. Bluewolf has worked with thousands of clients globally to achieve long-term success with Salesforce.

As CEO, Eric drives the strategic direction of the firm, working with his executives and their teams to deliver extraordinary customer moments.

The opinions expressed in this blog are those of Eric Berridge and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.