Bob Lewis
Columnist

How do you value your staff?

analysis
Feb 16, 20041 min

In particular: Do you value people to the extent they resemble you, or do you value them to the extent they're different from you? Most managers hire themselves - something knowledgeable job applicants recognize and take advantage of, tailoring their appearance, manner and responses to the apparent biases and inclinations of the individual who makes the hiring decision. It goes beyond hiring, of course: Most man

In particular: Do you value people to the extent they resemble you, or do you value them to the extent they’re different from you? Most managers hire themselves – something knowledgeable job applicants recognize and take advantage of, tailoring their appearance, manner and responses to the apparent biases and inclinations of the individual who makes the hiring decision.

It goes beyond hiring, of course: Most managers also compliment, reward and promote employees who perform their duties the way they’d do them, as opposed to performing them effectively and efficiently.

The very mental habits that lead to effectiveness in one job dimension … say, an ability to think at right angles to a given problem, giving someone an exceptional ability to develop creative ways to address new situations … make an individual unsuited to dealing with other job dimensions (the basic bookkeeping that’s part of every cost center manager’s day-to-day grind comes to mind). This being the case, managers should value employees whose tendencies complement their own rather than mirroring them.

Do you?

– Bob

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