by Matt Asay

Novell and SAP expand Linux support options

analysis
May 15, 20072 mins

Justin was kind enough to forward this to me, and I'm happy to post it. SAP and Novell have banded together to: extend[] their relationship to offer a new joint support solution for customers who run their SAP® applications on SUSE® Linux Enterprise Server from Novell®. With today’s announcement, customers who run their SAP applications on SUSE Linux Enterprise Server now have a single support entry point, from

Justin was kind enough to forward this to me, and I’m happy to post it. SAP and Novell have banded together to:

extend[] their relationship to offer a new joint support solution for customers who run their SAP® applications on SUSE® Linux Enterprise Server from Novell®. With today’s announcement, customers who run their SAP applications on SUSE Linux Enterprise Server now have a single support entry point, from the operating system through the application, to streamline resolution of support incidents, reduce complexity and lower the total cost of ownership. Branded as “SUSE Linux Enterprise Server Priority Support” for SAP applications, the offering is available starting today and is a maintenance and support package provided by Novell that will be integrated through the SAP® Solution Manager application management solution into the SAP global support backbone for managing the entire life cycle of SAP applications. Through this agreement, SAP continues its commitment to deliver value to customers who choose to run open source and commercial software based on open standards.

This is great, and just the sort of technical interoperability and vendor collaboration enterprises need. Novell’s stock went up on the Microsoft FUD article, but this is the sort of thing that should drive up its stock price. Servicing customers, not lawyers. The former have a lot more money.

Great work, Novell (and SAP).