In the too-obvious-to-say (TOTS) department: Major premise: You can't make smart decisions if you don't know what's going on. Minor premise: You can't know what's going on by remote control - you have to see things first-hand, talk to front-line employees and supervisors first-hand, and watch the work as it's done first-hand. Conclusion: You can't make smart decisions by remote control - you have to see thi In the too-obvious-to-say (TOTS) department:Major premise: You can’t make smart decisions if you don’t know what’s going on.Minor premise: You can’t know what’s going on by remote control – you have to see things first-hand, talk to front-line employees and supervisors first-hand, and watch the work as it’s done first-hand. Conclusion: You can’t make smart decisions by remote control – you have to see things first-hand, talk to front-line employees and supervisors first-hand, and watch the work as it’s done first-hand.The Greeks invented formal logic. We’ve done our best to ignore them ever since.– Bob ——– Technology Industry