Test Center Tracker: Rich CRM-y goodness

analysis
Jan 17, 20072 mins

Salesforce to be reckoned with: It's been a while since Test Center Analyst dove into hosted CRM service Salesforce.com, but his latest look suggests it was well worth the wait. "The Winter '07 release offers plenty of updates that should put SFDC back in the spotlight and help it compete in the on-demand SFA space. A more flexible UI, improved workflow, and new server-side programming options greatly improve bu

Salesforce to be reckoned with: It’s been a while since Test Center Analyst dove into hosted CRM service Salesforce.com, but his latest look suggests it was well worth the wait. “The Winter ’07 release offers plenty of updates that should put SFDC back in the spotlight and help it compete in the on-demand SFA space. A more flexible UI, improved workflow, and new server-side programming options greatly improve business opportunity,” he writes. And you visual types especially should check out our slideshow tour of the product.

Take my BlackBerry … please! InfoWorld Chief Technologist Tom Yager pays tribute to the arguable king of mobile devices: the BlackBerry. It may not be as sexay as the iPhone and other gadgets unveiled at CES, but by golly, the thing does what you want it to: It pushes your e-mail messages to you reliably. Yet still, Tom dreams of a finding a superphone that will give him cause to retire his BlackBerry, one “that reaches beyond the concept of two-way paging and yet works the instant you remove your device from its box.”

Reading material: Strategic Developer Martin Heller reports that Raymond Chen’s new book The Old New Thing: Practical Development Throughout the Evolution of Windows has a little something for everyone — though the more you know about programming, you more you’ll get out of it. “If you’re an old Windows programmer, like me, you’ll follow the whole book with interest.”