First, our sincere condolences to the victims' families of yesterday's senseless violence at Virginia Tech. * Vonage customers better have a backup. They'll most likely figure something out, but for now, SMB Vonage customers are working without a net. The company has admitted it has no workaround on continuing operations without continuing to infringe on Verizon patents. Means a shutdown unless they come up with First, our sincere condolences to the victims’ families of yesterday’s senseless violence at Virginia Tech.* Vonage customers better have a backup. They’ll most likely figure something out, but for now, SMB Vonage customers are working without a net. The company has admitted it has no workaround on continuing operations without continuing to infringe on Verizon patents. Means a shutdown unless they come up with something fairly fast. (Source: InfoWorld)* Google CRM out and about. CRM for Google was built by Etelos and attempts to combine CRM features with Google Apps and Google Desktop. It’s got 1500 beta customers, but is going commercial as of today. Should be an enterprise version in the works, too. (Source: PC World) * Windows Live Hotmail going live in US next month. The new mail client that’s supposed to put Microsoft back on top of the Web 2.0 cool list. It’s going to be leaking in a few features at a time, starting in Europe and India. But it should be fully available in the US by mid-May. (Source: BetaNews)* Talk again about Internet sales tax. In case your SMB is a Web e-tailer, this is for you. Senatorial legislators and the National Governors Association have formed a powerful alliance arguing that out-of-state Web retailers shouldn’t be immune to state sales taxes. Gonna be a fun fight. (Source: CNET) Technology Industry