Bob Lewis
Columnist

A CIO who isn’t compatible with the central office

analysis
Aug 31, 20072 mins

Dear Bob ...I'm not really looking for advice. Or maybe I am, if you have any.My management style, if you will, was considered completely unacceptable by our Corporate Office. I have since been in a "lengthy transition" so that they can rid themselves of my influence and bring on a new IT Manager who is a bit more, ohhh, let's say, conformative - without losing the brain trust they so desperately need.I have the

Dear Bob …

I’m not really looking for advice. Or maybe I am, if you have any.

My management style, if you will, was considered completely unacceptable by our Corporate Office. I have since been in a “lengthy transition” so that they can rid themselves of my influence and bring on a new IT Manager who is a bit more, ohhh, let’s say, conformative – without losing the brain trust they so desperately need.

I have the distinct feeling that my particular breed is dying quickly here. It’s truly a shame.

– Vanishing

Dear Vanishing …

Well, you sort of asked for advice, and since I’m in the advice business …

In your situation, one of two conditions was possible. It’s probably too late at this stage; if so, take this for what it’s worth:

Either there’s an approach to running IT that works for both you and the corporate office, or there isn’t. From your brief description, I’m guessing the folks in the C.O. didn’t have a lot of interest in spending time with you to figure out what that might look like. That put the ball in your court.

I’m not a big fan of lengthy transitions. It was up to you to work with the C.O. to either figure out how to make things work or to make other arrangements for yourself. I doubt you’ll look back at the transition period and consider it one of the more rewarding times in your career, after all.

And, from a career perspective, so long as you work for them they are your customer – they make the buying decision about the services you personally deliver (which is to say, they decide to pay you to run IT for them).

So in the end it’s like any other supplier/customer relationship. Their responsibility is to make clear what they want you to deliver. Yours is to decide whether you’re interested in delivering it.

It sounds like you’ve already been through that thought process and have decided you aren’t. So my advice is to implement that decision. That doesn’t mean resigning right away. It means accelerating your search for a more compatible customer.

– Bob

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