I've been a fan of the Mac and of Apple for many years, but, ironically, I'm not much of a Mac user. The last Mac I owned was more than 20 years ago. A few years ago I wanted to reduce how much remote Windows tech support I needed to provide my father, who lives in Florida. I would visit every few months, and every time, I needed to fix some thing or another on his PC. It might be de-fragging his hard drive, or I’ve been a fan of the Mac and of Apple for many years, but, ironically, I’m not much of a Mac user. The last Mac I owned was more than 20 years ago. A few years ago I wanted to reduce how much remote Windows tech support I needed to provide my father, who lives in Florida. I would visit every few months, and every time, I needed to fix some thing or another on his PC. It might be de-fragging his hard drive, or uninstalling some mal-ware or upgrading some app or another. Since his system was getting a little outdated, I decided to buy him an iMac.The iMac has done a good job in eliminating my need for remote troubleshooting his machine. The iMac is definitely more reliable and less problematic, but easier? I’m not so sure… As an example, my father had a new digital camera. So I had to go through the exercise of helping my father copy images from a Nikon digital point & shoot camera, edit and delete them, and then figure out a way to get high quality prints made at Walgreens. On Windows, I use Picasa, which is dead easy. Hmmm… No Picasa available for the Mac. (At least not yet.) So I installed the the Nikon image transfer software and iPhoto that came pre-installed on his machine. iPhoto does the job, but it’s got a fair number of what I would have to call boneheaded user interface decisions. For example, you can only delete photos when you’re in the thumbnail view; not from the small navigational thumbnail area when you’re in the edit mode. When you crop a photo, you have to click the crop tool a second time before hitting the “Done” button; if you click “Done” without clicking on the Crop button a second time, you lose your changes. After you edit or delete a photo, there’s no undo beyond the first level. As to printing via a remote service, I couldn’t find anything other than using Apple’s dedicated “book publishing” option. I could go on. My point is that ease of use is not inherent in the OS. It’s really about the application. And to a large extent, I think as an industry, we’re still missing the boat in terms of making applications easier to use. I’m sure readers can identify their own boneheaded user interface issues in loads of apps, whether on Windows, Mac, Linux etc. Let’s see who can come up with the best (or is it worst?) example.Here’s another one: why is it that in Outlook I can’t see my calendar the same time I’m viewing my email? How many times a day do most users run into this? Open Source