SMB Tech News Today; 8/15

analysis
Aug 15, 20071 min

* Yahoo! gets the win in e-biz customer happiness. The University of Michigan just did a big study on customer satisfaction with e-biz services. Turns out Yahoo! took the win over Google. When you compare the finish on products like Yahoo! Mail vs. Google Mail, I can see why. (Source: PC World) * Meanwhile, Microsoft isn't out, beefs up Hotmail. IN the continuing battle between online e-biz providers, Microsoft

* Yahoo! gets the win in e-biz customer happiness. The University of Michigan just did a big study on customer satisfaction with e-biz services. Turns out Yahoo! took the win over Google. When you compare the finish on products like Yahoo! Mail vs. Google Mail, I can see why. (Source: PC World)

* Meanwhile, Microsoft isn’t out, beefs up Hotmail. IN the continuing battle between online e-biz providers, Microsoft just announced a 5GB upgrade for all free Hotmail users and 5GB to 10GB for paying users. No word on how this affects Office Live users. (Source: InformationWeek)

* SAP makes another play for SMB. According to SAP reps, the company is finally about to launch its long-awaited SMB-oriented SaaS offering, called A1S. Wonder if the A-1 Steak Sauce people are going to sue them. (Source: eCRM Guide)

* Bandwidth.com announces triple play service for SMBs. Bandwidth.com has been a voice/data provider for some time, but they now announce a bundled service covering everything your SMB could want from its wires. Go to their site to get a quote and check availability in your area. (Source: Bandwidth.com)