As mobile devices creep into the enterprise, IT professionals are faced with a documentation and remote support gap due to the hassles of getting information off the mobile platform. Heck, mobile devices have been a pain for me whenever I've had to write stories on mobile devices for the exact same reason.... As mobile devices creep into the enterprise, IT professionals are faced with a documentation and remote support gap due to the hassles of getting information off the mobile platform. Heck, mobile devices have been a pain for me whenever I’ve had to write stories on mobile devices for the exact same reason. Technology Industry