Ed Foster mentions a number of frustrating problems with Verizon Wireless (VZW) in his August 20th blog entry. I have to agree with Ed and his readers about the clumsiness of and lack of coordination between VZW's sales and support organizations, but I have a cure for one small complaint. As I mentioned July 5th (No iSoup for You), I gave up on getting an iPhone after it was announced for a variety of reasons, a As I mentioned July 5th (No iSoup for You), I gave up on getting an iPhone after it was announced for a variety of reasons, and upgraded my VZW phone to an LG-VX8300. This isn’t the most attractive phone in the world, but it does what I want and works where I am.I bought a USB cable and ear buds for the phone from VZW, and I bought a 2 GB microSD card for the phone from an Internet site that had them on sale for $21. The USB cable lets you connect the phone to your computer, but only gives you access to the music directory for purposes of downloading music to the phone from Windows Media Player or VCAST Music Manager.You don’t, however, need to spend 25 cents a picture to transfer your photographs, no matter what VZW tech support says. It’s just that the USB cable is no help. If you want access to the picture, video, and sound directories, the solution is simple. Power down your phone and remove the microSD card. Put the microSD card into its SD adapter sleeve, and put that into your computer. Then, assuming that you use Windows and want your pictures, either use the photo manager or Windows Explorer to copy or move your photos from the memory card onto your PC. You can also move video, music, and sounds around, but be prepared for issues if you try to copy DRM-protected music to your phone via the memory card. Software Development