Martin Heller
Contributing Writer

Analysis: Why I’ll Miss CompUSA

analysis
Dec 12, 20072 mins

CompUSA will be closing its doors after the holiday season. Ephraim thinks that this is a sign of the times. Many commentators have described the chain's evolving financial troubles, and its often inscrutable management moves. For example, when they laid off their senior sales staff as a cost-cutting measure, more than one commentator pointed out how bone-headed it was to give up their differentiation from the b

CompUSA will be closing its doors after the holiday season. Ephraim thinks that this is a sign of the times. Many commentators have described the chain’s evolving financial troubles, and its often inscrutable management moves. For example, when they laid off their senior sales staff as a cost-cutting measure, more than one commentator pointed out how bone-headed it was to give up their differentiation from the big-box stores.

I’ll actually miss my local CompUSA. They usually had a better selection of equipment that I wanted to try than my local Best Buy or Circuit City, or my local mom-and-pop computer shops, although clearly not as good a selection as I could find online. They often had decent deals, although recently my local Staples could often match them. And they sometimes offered knowledgeable sales and service, which is more than I can say for my local Best Buy, although my local mom-and-pop computer shops have been much more consistent about knowing what they’re doing.

One of the items I bought at CompUSA more than anywhere else was laptops. It’s not easy to buy a laptop online, because the feel of the unit matters so much. You can’t really tell from an advertisement whether the screen of a laptop is going to be readable, or whether the keyboard will feel right under your fingers, or whether the laptop will make your shoulder hurt when you carry it around.

Sic transit gloria mundi. Maybe my local store will continue under new ownership…

Martin Heller

Martin Heller is a contributing writer at InfoWorld. Formerly a web and Windows programming consultant, he developed databases, software, and websites from his office in Andover, Massachusetts, from 1986 to 2010. From 2010 to August of 2012, Martin was vice president of technology and education at Alpha Software. From March 2013 to January 2014, he was chairman of Tubifi, maker of a cloud-based video editor, having previously served as CEO.

Martin is the author or co-author of nearly a dozen PC software packages and half a dozen Web applications. He is also the author of several books on Windows programming. As a consultant, Martin has worked with companies of all sizes to design, develop, improve, and/or debug Windows, web, and database applications, and has performed strategic business consulting for high-tech corporations ranging from tiny to Fortune 100 and from local to multinational.

Martin’s specialties include programming languages C++, Python, C#, JavaScript, and SQL, and databases PostgreSQL, MySQL, Microsoft SQL Server, Oracle Database, Google Cloud Spanner, CockroachDB, MongoDB, Cassandra, and Couchbase. He writes about software development, data management, analytics, AI, and machine learning, contributing technology analyses, explainers, how-to articles, and hands-on reviews of software development tools, data platforms, AI models, machine learning libraries, and much more.

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