So how do you go about quantifying your benchmarking process? Well, you have to do something that even the anti-virus and OS guys don’t have to do. You have to actually build a cost analysis for how much time you spend tracking down production problems that are due to poor design, bad indexing, inefficient queries, and the like. This takes a lot of time so don’t expect to have an answer overnight, but eventually, you can go to your bosses with quantifiable ROI that they can’t deny. — Sean McCown. The ROI of benchmarking. Technology Industry