Martin Heller
Contributing Writer

Put my data in the cloud? Let me think about that…

analysis
May 30, 20082 mins

It was brought home to me recently, once again, how vulnerable we are to data loss. This time, it isn't a local hard disk crash: it is most likely a problem with a hosting provider's accounting system. In any case, the provider locked my (pro bono) client out for non-payment and scoffed at the client's receipts from PayPal. My client thinks they've paid; the provider thinks they haven't: it's a mess. I won't pos

It was brought home to me recently, once again, how vulnerable we are to data loss. This time, it isn’t a local hard disk crash: it is most likely a problem with a hosting provider’s accounting system. In any case, the provider locked my (pro bono) client out for non-payment and scoffed at the client’s receipts from PayPal. My client thinks they’ve paid; the provider thinks they haven’t: it’s a mess.

I won’t post any names at this point, because we haven’t yet gotten to the bottom of this. But my client can’t get to its public Web site, private Web site, or content management system. If the organization weren’t on a summer break, and I didn’t have a local backup of most of the information on the site, it would be a disaster.

That brings up the whole issue of cloud computing. If I put my application on Google App Engine, Bungee Connect, Amazon EC2 and S3, or any other cloud, I’m likely to be storing hundreds of GB of data in the cloud. It’s basically the same problem as with any hosting provider, only more so.

What happens if Amazon or Google decides they don’t like my large-scale client, for some reason known only to themselves? What options would my client have? What guarantees continuity of service and data integrity?

What do you think?

Martin Heller

Martin Heller is a contributing writer at InfoWorld. Formerly a web and Windows programming consultant, he developed databases, software, and websites from his office in Andover, Massachusetts, from 1986 to 2010. From 2010 to August of 2012, Martin was vice president of technology and education at Alpha Software. From March 2013 to January 2014, he was chairman of Tubifi, maker of a cloud-based video editor, having previously served as CEO.

Martin is the author or co-author of nearly a dozen PC software packages and half a dozen Web applications. He is also the author of several books on Windows programming. As a consultant, Martin has worked with companies of all sizes to design, develop, improve, and/or debug Windows, web, and database applications, and has performed strategic business consulting for high-tech corporations ranging from tiny to Fortune 100 and from local to multinational.

Martin’s specialties include programming languages C++, Python, C#, JavaScript, and SQL, and databases PostgreSQL, MySQL, Microsoft SQL Server, Oracle Database, Google Cloud Spanner, CockroachDB, MongoDB, Cassandra, and Couchbase. He writes about software development, data management, analytics, AI, and machine learning, contributing technology analyses, explainers, how-to articles, and hands-on reviews of software development tools, data platforms, AI models, machine learning libraries, and much more.

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