Martin Heller
Contributing Writer

Stupid filter tricks

analysis
May 7, 20081 min

As I discussed yesterday, I signed up for a Morph Application Platform developer account, but ran into a snag subscribing to the DevCenter service. The snag was simple: my name is Heller. The second reply to my trouble ticket explained and fixed the problem: Hi Martin, After looking at your reported support ticket, we found out that the subscription name you entered contains the word "hell". Our system

As I discussed yesterday, I signed up for a Morph Application Platform developer account, but ran into a snag subscribing to the DevCenter service. The snag was simple: my name is Heller. The second reply to my trouble ticket explained and fixed the problem:

Hi Martin,

After looking at your reported support ticket, we found out that the subscription name you entered contains the word “hell”. Our system explicitly filters all words that contain “hell”. Sorry for the inconvenience.

We have have made the necessary changes for you to register the “mheller_dev” subscription name.

Thank you.

If you have any problem please contact us again.

As the army training films used to say, “Men, don’t let this happen to you.”

Martin Heller

Martin Heller is a contributing writer at InfoWorld. Formerly a web and Windows programming consultant, he developed databases, software, and websites from his office in Andover, Massachusetts, from 1986 to 2010. From 2010 to August of 2012, Martin was vice president of technology and education at Alpha Software. From March 2013 to January 2014, he was chairman of Tubifi, maker of a cloud-based video editor, having previously served as CEO.

Martin is the author or co-author of nearly a dozen PC software packages and half a dozen Web applications. He is also the author of several books on Windows programming. As a consultant, Martin has worked with companies of all sizes to design, develop, improve, and/or debug Windows, web, and database applications, and has performed strategic business consulting for high-tech corporations ranging from tiny to Fortune 100 and from local to multinational.

Martin’s specialties include programming languages C++, Python, C#, JavaScript, and SQL, and databases PostgreSQL, MySQL, Microsoft SQL Server, Oracle Database, Google Cloud Spanner, CockroachDB, MongoDB, Cassandra, and Couchbase. He writes about software development, data management, analytics, AI, and machine learning, contributing technology analyses, explainers, how-to articles, and hands-on reviews of software development tools, data platforms, AI models, machine learning libraries, and much more.

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