Chris over at the Bailey WorkPlay asks a great question: if your leadership style was a punctuation mark, what would it be? (Hang in there, this isn’t touchy feely.)Instead of always with the:“Bailey! Come here! And explain to me why our customer is pissed off!!!” How about some: “Chris? What happened to make this customer so angry? And what’s your plan for making this right?” The point is related to my last post: as a strong leader it’s your job to build strong leaders. When you trust your team you don’t have to demand an explanation from them; you can simply ask them what they’re doing to solve this problem.Check out the whole thing. Careers