Martin Heller
Contributing Writer

Satyam fraud is a black eye for Indian outsourcing

analysis
Jan 7, 20092 mins

A massive fraud was revealed at Satyam Computer Services today. Where was the oversight? Where were the controls?

Satyam Computer Services founder and chairman B. Ramalinga Ramu resigned today, admitting a 50.4 billion rupee shortfall (out of a reported total of 53.61 billion rupees) in the company’s accounts, attributed to “inflated profits over a period of last several years.”

[For more on this story, see Indian outsourcers face scrutiny after Satyam debacle]

I’m speechless. If a company is assessed at CMMI Level 5, given ISO 9001 certification, given awards for Excellence in Corporate Governance, Best IR Website, Best IT Practices, and for an Anti-Money Laundering (AML) solution, and in addition its chairman is given an award for Entrepreneur of the Year, wouldn’t you expect it to have enough oversight and accounting controls that fraud like this simply couldn’t occur?

What does this say about the other big Indian outsourcing companies? Is this an isolated problem, or a symptom of a general lack of oversight?

Ironically, the word “Satyam” is Sanskrit for “truth” or “reality”; Satyam is what is left when Maya and illusion are stripped away. Have all the Maya and illusion now been stripped away from Satyam Computer Services?

[Updated 1/8/09]

Updated Status: As of 1/8, Satyam is struggling to find the cash to meet its next payroll, and its auditor, PricewaterhouseCoopers, is in deep trouble with regulators and investors.

Martin Heller

Martin Heller is a contributing writer at InfoWorld. Formerly a web and Windows programming consultant, he developed databases, software, and websites from his office in Andover, Massachusetts, from 1986 to 2010. From 2010 to August of 2012, Martin was vice president of technology and education at Alpha Software. From March 2013 to January 2014, he was chairman of Tubifi, maker of a cloud-based video editor, having previously served as CEO.

Martin is the author or co-author of nearly a dozen PC software packages and half a dozen Web applications. He is also the author of several books on Windows programming. As a consultant, Martin has worked with companies of all sizes to design, develop, improve, and/or debug Windows, web, and database applications, and has performed strategic business consulting for high-tech corporations ranging from tiny to Fortune 100 and from local to multinational.

Martin’s specialties include programming languages C++, Python, C#, JavaScript, and SQL, and databases PostgreSQL, MySQL, Microsoft SQL Server, Oracle Database, Google Cloud Spanner, CockroachDB, MongoDB, Cassandra, and Couchbase. He writes about software development, data management, analytics, AI, and machine learning, contributing technology analyses, explainers, how-to articles, and hands-on reviews of software development tools, data platforms, AI models, machine learning libraries, and much more.

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