Getting the business side to support IT

news
Aug 1, 20072 mins

Careers: Often, getting buy-in from the business side is a matter of approaching it the right way. “Asking what the corporation needs is the wrong question,” Bob Lewis asserts in What the business needs. “Asking what provides sufficient value to warrant the required investment is the right question.” And, no, it’s not the same thing.

Columnist’s corner: Wandering into the midnight woods, Oliver Rist reminisces about his camping days and applies lessons learned to network management. “With a little forethought, a little planning and a little automation, you can turn that midnight terror trudge into a calm garden stroll,” he writes in Microsoft System Center can ease network security fright. But before you begin, do yourself a favor and actually read the documentation on reporting. “Knowing what’s supposed to be running, where it’s supposed to be running, and how much of the pipe it’s supposed to be using is knowledge worth its weight in Ring Dings and iPhones.”

Wireless: As San Francisco’s Wi-Fi plan faces continued delays, Earthlink’s caution reflects a shift in municipal Wi-Fi that some industry observers have been expecting for some time. The free model doesn’t work, says Monica Paolini, an analyst at Senza Fili Consulting, in Sammamish, Washington.

The news beat: A security update for Apple’s iPhone finds and erases any modifications users have made to the firmware. Researchers at Errata Security say that users accessing Google’s Gmail or the Facebook site are at risk of having their accounts hijacked. And a technology trade group files formal complaints against two professional sports leagues for allegedly violating copyright laws.