mike_barton
Editor

Talkback: Your stupid user tricks

news
Apr 14, 20061 min

Oliver Rist’s Dark tales from your friendly IT help desk contains a few good stories left out of his Stupid user tricks: Eleven IT horror stories because they came from help desk personnel, “the poor folks who deal with user logic day in and day out”.

We’ve got a growing list of tales online here, so keep ’em coming — join in the Stupid User Trick fame.

Oliver’s doing a follow-up to this series soon and exploring other varieties, including something on enterprise hacks. He writes: “And for that, I’m soliciting more stories from you. Think of something brilliant you figured out on your own, using only existing tools that got a positive result requiring no new money or massive consulting hours and the like … If you have something that fits the aforementioned bill, shoot me an e-mail, and put ‘Enterprise Hack’ in the subject line.”

mike_barton

Mike Barton started out in online slinging HTML for CNET.com in the late 1990s and began his editorial career at New Media magazine shortly thereafter. In his early days, he was an editor at Ziff-Davis's PC Computing and ZDNet.com before heading Down Under, where he produced and edited the business and technology sections of The Sydney Morning Herald online. After returning to the States in 2006, he has worked for IDG's Infoworld, PCWorld, Computerworld, and CSO Online. He currently edits and produces WIRED.com's Innovation Insights, and is a contributing editor at ITworld.

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