Apple Boneheads!! or Zune your way to the Top!!

analysis
Oct 30, 20072 mins

Some things you read and just can't believe. I came across this story of the little girl who wrote Steve Jobs a letter suggesting some imrpovements to the iPod, which she loved. The letter she got back was... well, let's say it left me speechless. http://www.macworld.co.uk/news/index.cfm?RSS&NewsID=14386 Here's some nice user feedback on the topic too: http://www.overlawyered.com/2006/04/letter_from_apple_lawyer

Some things you read and just can’t believe. I came across this story of the little girl who wrote Steve Jobs a letter suggesting some imrpovements to the iPod, which she loved. The letter she got back was… well, let’s say it left me speechless.

https://www.macworld.co.uk/news/index.cfm?RSS&NewsID=14386

Here’s some nice user feedback on the topic too:

https://www.overlawyered.com/2006/04/letter_from_apple_lawyers_make.html

Now, I know I’m a little behind in the times here, but leave it to me to keep something like this alive.

What really gets me is that these guys have to be told not to talk to kids like that. I thought Apple was supposed to be the user-friendly company that loves all animals and kids alike. Why didn’t they just send the lawyers there to threaten her in person?

Seriously… does it take so much extra energy to write someone a nice letter instead of something like that? Every software company in the world runs off of user requests. What makes Apple so important? You mean to tell me that if Apple’s users were all insisting on a new feature in the iPod or the Mac that they wouldn’t implement it just because they don’t take suggestions? Whatever.

Personally, it disgusts me that Apple is so caustic to little kids and that they have to “revise their policies” when dealing with them. I just have no words.

So Steve Jobs… this is directly from me to you:

Do what Microsoft did whey they needed to teach all their employees about security. Stop all production right now, and take 3 weeks to put all of your employees through some kind of course that teaches them basic human kindness.

So everybody, let’s all buy Zunes instead!!

And Microsoft… feel free to send me a Zune for the endorsement.

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