Any IT pro can tell you that trouble lies just ahead when a software project reaches, then stalls at, 90 percent of completion. Things get worse when the superficially reassuring developer says to pick him and the demo up on your way to meet a client, then appears dirty, unshaven, bearing a manila envelope and tells you to have a great flight. That’s precisely what happened in Finding my own level of incompetence, in which our author was then told not to expect much from that demo. “I actually had a lovely meeting after a nervous flight, for two reasons. First, I had a long history with the clients, who were more confident than I was that we would get the problems fixed. Second, they plied me with enough single-malt Scotch at lunch that I didn’t care.” Software Development