Most IT organizations have typically invested a fortune in traditional systems management tools that provide insight into each individual layer of the IT platform, Tony Bishop explains. But many of these companies have done so without deep understanding of the correlation of events across the platform that corresponds with an associated user transaction experience, Bishop adds.To that end, Bishop offers two core building blocks that help IT gain “insight into the real-time user transaction experience and to incorporate analytical intelligence against end-to-end system events to gain a true understanding of IT system health.” Technology Industry