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The service desk is where IT interacts with the rest of the business -- and CIOs need to understand the trade-offs of disrupting that relationship
Reader greeted with X-rated image while instructing daughter on the importance of going green
Bob Lewis offers a couple of strategies for hard-working employees with colleagues who do not pull their weight
If Microsoft can't keep its key license-management site running, how can you trust the software giant to host your infrastructure in its cloud?
Alarms on servers tied to the TomorrowNow lawsuit are driving a Texas network services tech crazy
Before pointing fingers, a smart manager should make sure their argument is valid -- then figure out a way to enforce the policy
New-year predictions are often iffy, but these firms were pretty accurate in their 2009 calls. Will they be right again?
Legislation would create a federal agency to review employment needs, create a new visa for founders of startups, and increase the supply of H-1B visas
IT's first big public challenge remembered, its seriousness still debated -- and the 2038 'son of Y2K' bug still to occur