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Targeting small businesses, the customer-support app now speaks more than 50 languages
At IBM's InterConnect show in Vegas, IBM added to its tall stack of cloud and analytics technology, while offering aid to enterprises straining to keep up with the pace of change
Declines in per-subscriber revenue hint at a shift to lower-priced plans
Despite progress, too many organizations are battling internally over who controls business technology
Microsoft's confusing mix of file-access methods will confound users and make document management iffy
IBM's hybrid cloud plans involve moving workloads between public and private clouds via Docker, with Bluemix as the bridge
IBM is launching a series of tools to help ease the process of setting up a hybrid cloud
Some worry the cloud threatens to automate ops out of existence. In reality, the nature of the job is changing -- and big new opportunities are opening
Microsoft poses a serious challenge to AWS cloud dominance -- and that’s good for enterprise IT
The Google Cloud Security Scanner can ferret out XSS and mixed-content vulnerabilities