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Techies share their most noteworthy IT experiences in InfoWorld's Off the Record blog
Apple tries to do TV right; Google girds for Facebook fight
The technologies to vastly improve backup and recovery performance and reliability have arrived. Here's how to put them to good use
A techie at a government contractor shares stories of the services some users expect from their IT help desk
Google finds its Voice, states give Craigslist a choice
Stratavia's tools, which are used to discover and track application and database configuration changes, will boost HP's Cloud Service Automation product
InfoWorld's Test Center picks the top open source platforms, middleware, applications, and application development tools
In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying