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In this tech tale, a student's laptop keeps crashing, and it's up to the first-level technician to figure out why
If the word "smartphone" has ever struck you as ironic, you aren't alone. Thank your lucky stars these horrors didn't happen to you
Techies share their most noteworthy IT experiences in InfoWorld's Off the Record blog
It's your credibility at stake when providing a job reference, especially when it's for someone who was terminated with cause
Company claims its Pancetera Unite virtual appliance can reduce up to 80 percent of virtual server traffic for backups
WikiLeaks springs a big one; don't leave your iPad out in the sun
IT managers may not realize it, but they often create buddy systems in the workplace that excludes females
Apple hopes to end "antennagate" fights; Facebook members reach new heights
One reader learns a harsh lesson about online data storage when she has to beg access to her records after a business breakup