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In the mid '90s, I was working at a regional ISP, covering about half a dozen states as a systems engineer. Everything in the company ran on trouble tickets. Support issues, customer provisioning, even the sales people used the trouble ticket sy
The upgrade to Windows' integrated search tool improves performance for users while adding much-needed manageability features for IT
PGP is second major vendor to offer full-disk encryption of data
Enterprise 2.0 show opens amid researchers' predictions that enterprise spending on technologies such as social-networking and RSS feeds will grow to $4.6 billion by 2013
Microsoft will announce at the Enterprise 2.0 show vendors that have integrated their products with the SharePoint collaboration and content management platform
Panorama Software unveils analytics service that goes beyond Google Docs
Wikipedia founder says he's not yet sold on semantic search technology in general
Available as a separately licensed option for Oracle Database 11g Enterprise Edition, Advanced Compression is a way of writing data to disk so that it takes up less space
Jigsaw's Open Data Initiative will allow users to import large sets of company contact data at no charge