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CRM software provider's outages have customers clamoring for service-level agreements
Executives still upbeat about the future
Apple's walled-garden approach places unnecessary limitations on its online educational content
Although revenue rose, the company missed the consensus earnings-per-share forecast of financial analysts
Search company says it will stick to offering music-related info via its search engine and links to third-party stores
Europe still lags behind the U.S. in innovation, despite detailed plan to increase competitiveness
Evite.com to offer suite of event planning tools
Hosted CRM service experiences widespread outage for the second time in recent weeks
IT services and outsourcing company to add 26,000 employees over the next three years
Genesis will integrate security, PC tuning, and backup software into service accessible over the Net