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Hosted CRM provider takes first steps toward public offering
Emerging method of relationship management poised for corporate success
IT leaders make predictions about the future
Winter ’04 edition builds strong workflow automation and alerting features into flexible offering
Do computers need 'brains' to function intelligently?
Version 6 of development environment is launched
CRM vendor ends month of uncertainty by signing definitive merger agreement
Melding data warehousing with business analytics offers companies a new view of their data
Oracle will test its new 10GB database software on systems provided by openlab unit
Big Blue calls move the software group's most significant since 1999 decision to withdraw from applications fray