Data Management

Working by the rules

Ilog JRules' repository and easy-to-use tools help to better manage rapidly changing business rules across the enterprise

Eliminate the customer

When even CRM vendors can't get customer service right, you know there's a problem

Persist data with Java Data Objects, Part 2

Sun JDO vs. Castor JDO

Securing the back end

AppDetective does wonders, but database security doesn't come cheap

Java Tip 126: Prepare cross-server database access methods with JDBC

Write portable database access methods for generic database tables

CRM fools and their jobs are soon parted

You can't expect CRM to fix poor customer management systems

Tricks up his sleeve

Spreading out the safety net

The concept of distribution is coming into play when planning for continuity

Automation, leased lines in the continuity spotlight

Actio finds its ideal target audience

The best match isn't always the most obvious