Data Management

Self-service CRM

CRM price optimization

Experian offers data quality services

Customer-centric CRM

Setting sale for the future

Salesforce.com ramps up

Open for business

LinuxWorld in New York demonstrated just how far open source has come in the enterprise

Changing the rules

Blaze Advisor 4.0 and other rules engines give business users a direct hand in rules management

A towering decision

For Tower Records, the question was whether to develop or outsource a better search engine

Rules engines get power users running