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CRM update's new features around customer feedback include automatically sending customers a survey following an online chat session
Last year's deal came under scrutiny when it appeared as though the procurement process had been rushed to favor Cognos
Microsoft will close down its Live Search Book and Live Search Academic book-scanning operations next week, getting out of the digital content-creation business
Government agencies scramble tp secure sensitive information stored on laptops, handhelds, and removable storage devices
Microsoft Research emphasizes efforts in multiple areas, including concurrent programming and language translation
Google's share of U.S. search queries went up to 61.6 percent in April, from 59.8 percent in March, as it took market share from rivals like Yahoo, Microsoft, and Ask.com
At Microsoft's annual advertisers' conference, Bill Gates laid out the company's upcoming technologies and future plans for its search business
Comparative shopping feature in Microsoft's Live Search engine offers consumers a rebate on purchases made through the site
SugarCRM courts big enterprises and provides the basis for a broader open source business software platform
I saw an HBO special called 'Hacking Democracy' the other day, and it talked about this lady who was able to get a hold of Diebold's source code for the software that runs its voting machines. Actually, this is a move that may land Die