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Exec says delayed deals in the public sector to blame for revenue problems
Company granted patent for personalizing searches for online media, music
Software is designed to help agencies with financial reporting regulations
Deal could create world's largest call center products and services company
Application analyses pricing, inventory, promotions, and other factors
ContactNet 4.0 application aims to turn employee contacts into corporate knowledge
On November 7 software giant will unveil new incarnations of Visual Studio, SQL Server and BizTalk
New version will come a special edition for small businesses
The pundits tell you to keep the core and outsource the rest. But deciding what's core isn't always easy.
A blend of live reps and automation helps drive down costs