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European customers primarily affected
Company says decision was voluntary
Companies are saving money by hiring partners to manage relationships with outsourcers
Enterprise IT at its innovative best
Arrow Electronics transforms its product pricing and availability information system
Lawsuit aims to block vendor from offering customers a refund if Oracle buys PeopleSoft
Spending on telecom, mobile phones and CRM all on the rise
David Schmaier argues hosted CRM is an extension of object-oriented history
PeopleSoft's suit for libel and unfair competition is free to proceed
Software preps companies for item level-tracking