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By Woody Leonhard Oct 15, 2010 4 mins Malware Small and Medium Business Technology Industry Microsoft’s fake validation of OpenOffice.org A deeper look at Microsoft's latest PR stunt reveals its fear of not capturing emerging economies such as Eastern Europe By Savio Rodrigues Oct 15, 2010 6 mins Microsoft Office Software Development Technology Industry Adobe AIR on Android falls short Flash seems to work well on Android for video display, but early Flash and AIR applications have speed and stability problems By Martin Heller Oct 15, 2010 4 mins Technology Industry The subtle art of retaining customers Sometimes something as simple as a smile can stand between you and a lost customer By Christina Wood Oct 15, 2010 4 mins Technology Industry Microsoft opens MED-V 2.0 beta to the public Microsoft leverages MED-V as another tool to try and migrate users from Windows XP to Windows 7 By David Marshall Oct 14, 2010 4 mins Software Development Technology Industry Adobe and Microsoft vs. Google and Apple? 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By Robert Cringely Oct 11, 2010 5 mins Technology Industry Feds are behind on DNSSEC — and that’s a good thing Less than 40 percent of federal domains have deployed the secure version of DNS, but government is helping develop industry expertise by serving as a guinea pig By Robert Lemos Oct 11, 2010 3 mins Access Control Marathon beats VMware to the SMP fault-tolerance punch Marathon's everRun MX is the first to provide an affordable, software-based fault tolerance solution for multicore and SMP servers and applications By David Marshall Oct 11, 2010 4 mins Technology Industry Why negative terms are necessary in describing corporate culture You can't make a case for change by applying only positive characterizations to your company's culture By Bob Lewis Oct 11, 2010 3 mins Technology Industry What application developers really want A fresh reader survey of nearly 500 developers reveals high aspirations and time-honored challenges By Eric Knorr Oct 11, 2010 3 mins Careers Software Development Google Apps tech support falls short A reader asks the Gripe Line to help solve a problem with Google after being left in limbo by the company's Postini service By Christina Wood Oct 11, 2010 4 mins Technology Industry What the days of gonzo IT taught us There's real value in figuring out how to fix things yourself instead of buying the latest off-the-shelf solution By Paul Venezia Oct 11, 2010 5 mins IT Skills and Training Software Development Technology Industry Is your IT operation on the brink? 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